Job Description

Job description for QA( Service Now and Automation)

Type of Employment : Contractual

Responsibilities:

 Build an expert level of understanding on ServiceNow, JIRA and other

collaboration tools.

 Track all testing efforts in the test case management application, qTest.

 Create test cases based on acceptance criteria, perform manual test execution

and log test execution results.

 Submit bugs based on failed testing and track them.

 Create and execute automated test scripts using the ServiceNow Automated

Test Framework tool.

 Perform various types of testing dependant on the circumstance, including Unit

testing, Integration testing, System testing, Smoke testing, Regression testing,

Acceptance testing, Performance testing and Load testing.

 Provide insight for improving acceptable criteria, to help bridge the gap between

the business stakeholders and developers.

 Effectively manage workload and follow best practices within the team, which

tracks work in JIRA while using Scaled Agile Framework for the Enterprise (SAFe).

 

Qualifications

 B.S. Degree

 3+ years of relevant QA testing and support experience

 Excellent communication skills, both written and verbal.

 Strong analytical abilities, problem solving skills, and attention to detail.

 Past ServiceNow application experience, ideally with use of the Automated Test

Framework tool.

 Knowledge of the methodologies and processes used in designing, constructing,

testing, implementing, and optimizing web applications.

 Experience with API testing tools such as Postman.

 Experience in Java and Javascript is a plus.

 Experience with using Github for automated testing version control is a plus.

 Strong candidates will possess past object-oriented test automation experience

with one or more of the following tools: Selenium, Maven, Cucumber Gherkin,

Sauce Labs, Jenkins.

 

 

 

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